Support Knowledge Base
Frequently Asked Questions
Everything you need to know about our slow-roasting process, shipping SLAs, storage instructions, and health benefits.
All orders are freshly packed and dispatched from our central facility in Katihar, Bihar within 24–48 hours. Orders within Bihar and Eastern corridors typically arrive in 1–2 business days, metropolitan cities (Delhi NCR, Mumbai, Bangalore, Hyderabad) in 2–4 business days, and other Indian states in 3–5 business days.
Still have a question?
Our customer care team is available on WhatsApp Mon–Sat (9 AM – 7 PM IST).